Using SFDC Custom Domain to login into Sandbox

  1. First, open your Salesforce integration settings:
    Mediafly (Advanced Insights) users: Go to Administrative Settings > Report Management > All Integrations > select Salesforce > Connection Settings tab
    Revenue Intelligence only only users: Go to Settings > All Integrations > select Salesforce > Connection Settings tab

  2. In another window, go to https://login.salesforce.com/

  3. At the bottom of the login card, click Use Custom Domain
    Screenshot 2025-12-16 at 12.39.44 PM.png

  4. Start adding your custom domain like you were logging into the sandbox, then copy the domain you see just below the text box
    Screenshot 2025-12-16 at 1.03.33 PM.png

  5. Return to the window with your open Salesforce integration and paste that URL into Sandbox Login URL. Make sure that Login Using Custom URL is checked.
    Note: If you don't see the option to Login Using Custom URL, expand the advanced menu.
    Screenshot 2025-12-16 at 1.05.10 PM.png

  6. Next steps will depend on if your org has already enabled the integration:

    ▪ If your org is already enabled the integration: click Save and you're done!

    ▪ If your org hasn't: click here and continue with the integration steps.

 

 

 

 

 

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